Sage QA - How We Work

Scooby Doo Flash Games

Tequila 1800 Flash Website

We are flexible. To get started we typically ask our clients to provide us with information about their project (see below). Once we review the materials, we schedule a call to discuss scope, depth, timelines and expectations around the engagement. Next we provide a time / budget estimates, which is then implemented into the client's sub-contractor agreement. We sign and begin work promptly. Results are typically delivered using the following formats, depending on the client's preference:

Microsoft Excel Documents
Microsoft Word Documents with Screenshots
Image Screenshots with Annotations

Email with Rich Text Formatting and Annotated Screenshots
Client Provided Bug Tracking Software
Utilizing Moderation Tools

What We Ask For

For Quality Assurance Engagements:

For best results and most effective Quality Assurance we typically ask the client side project manager to provide us with the following materials:

Creative Brief, Design Document / Design Spec, Functional Spec, Flow / Wireframes, Client Notes & Feedback, Original Proposal Document minus any sensitive content, and optionally a QA Test Plan by the Tech Lead or a Technical Spec.

For Community Moderation Engagements:

In order to become an effective moderation partner and best represent the voice and values of the community we typically ask our clients to provide us with the following:

Moderation Guidelines (if they exist), Moderation Tools & Manuals, Brand Guidelines & Messaging, Company Vision, Mission, Values, Press Releases and Articles that touch on the spirit of the community.

What We Test On